Terms of Service

1. Opening an account

The person registering confirms that they may accept these terms for the institution and that the details given are correct.

2. The service

Sikkha Cloud provides online software for students, attendance, exams and results, fees, staff, notices, messages and the institution's website. Features may improve or change; we will give notice before removing a major feature an institution relies on.

3. Accounts and security

• The institution decides who gets access, and is responsible for it.
• Keep passwords private; tell us promptly if you suspect unauthorised access.
• The institution is responsible for the accuracy of what it enters and publishes, such as results.

4. The institution's data

The institution's data belongs to the institution. We process it only to provide the service, as the Privacy Policy describes. The institution confirms it has the right to hold that data and has informed guardians and staff, or obtained their consent, where needed (for example before publishing photos or results on its website).

5. Acceptable use

• Do not pretend to be a government office, an education board, a bank or a mobile-money service.
• No phishing, no collecting passwords or money under false pretences, and nothing unlawful, hateful or misleading.
• Do not try to reach another institution's data, attack or overload the service, or send spam by SMS or email.
• If these rules are broken we may remove content or suspend a website or account — with notice where possible.

6. The website and its address

The institution uses <address>.sikkha.site while its account is active. We may refuse or take back a misleading address (for example one that looks like a government office, a board or a bank).

7. Trial, fees and payment

• A free trial for the period shown at sign-up; after that, fees in taka as on the pricing page or in a separate agreement.
• If fees stay unpaid after the grace period, access may be limited or suspended; data is kept as the Privacy Policy describes.
• Fees an institution collects from families through its own merchant accounts go straight to the institution; Sikkha Cloud does not hold that money and is not a party to those payments.
• If SMS is switched on, it is charged separately at the stated rate.

8. Availability and backups

We work for a reliable service and keep daily backups, but we cannot promise the service will never be interrupted. It may be briefly unavailable during maintenance.

9. Ending the service

An institution can leave at any time; download your data first. We may also close an account after notice for a serious breach or unpaid fees. Data is then deleted as the Privacy Policy describes.

10. Liability

As far as the law allows, the service is provided “as is”. We are not liable for indirect losses, and our total liability for any claim is limited to the fees the institution paid in the 12 months before it. The institution remains responsible for its own decisions, such as the results it publishes.

11. Changes

The version and date are shown above. Significant changes are announced in the app before they take effect. Using the service after a change means accepting the new terms; if you do not agree you may close the account.

12. Governing law

These terms are governed by the laws of Bangladesh; disputes go to the courts of Dhaka.

Contact

Questions about this document or your information:

• Phone: 01860988859
• WhatsApp: 01860988859
• Contact form